Job description
On Call
- Greet and communicate with all guests in a friendly and courteous manner.
- Insure prompt expedient and courteous service to all guests and visitors to the outlet at all times.
- Smile and show genuine interest in the guests’ needs or questions and always attempt to accommodate any reasonable request.
- Receive and understand beverage orders and repeat them back to the guest and/or servers for accuracy.
- Properly mix the drinks, set for presentation and serve the desired alcoholic and non-alcoholic beverages as requested by the guest and/or the cocktail servers.
- Adhere to, enforce and practice all alcoholic beverage laws, policies, and regulations.
- Circulates through the assigned bar area on a continuous basis to provide superior guest service.
- Contact the Beverage Manager/Supervisor on duty for any guest related issues, if unable to assist in finding an agreeable solution to the defined issue.
- Maintain a clean and safe work environment, free of dirty glassware, ashtrays, beer bottles, and dispose of other trash.
- Abide by the established standards for health, safety and continual side work duties.
- Ability to and willingness to work as a Team.
- Must be able to work nights, weekends, holidays, and overtime as needed.
- Increase revenue by suggestive sell.
- Decrease expenses through proper handling of product.
- Perform other duties as assigned.
While performing the duties of this job, the employee is required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.
- Must be at least 21.
- Maintain an updated knowledge of the brands of beer, wine and liquors being offered for consumption.
- Know the ingredients to cocktails and specialty drinks, the garnishes they require, the proper glassware for them.
- Continuously watch for signs of intoxication for the protection and enjoyment of all guests.
- Manual procedures.
- Maintain Par levels and notify manager/supervisor.
- Follow Company and Departmental Policies and Procedures.
- Meet the expectations outlined and explained by their assigned leaders.
- Manual dexterity of hand in order to use corkscrew, knives, and ice scoop.
- Ability to walk up to a half a mile per shift and perform duties in confined space.
- Must adhere to all grooming standards, no "visible" tattoos/piercings or unnatural hair colors.
Atlantis Casino Resort Spa fosters a team working environment, family/work life balance and an environment that is focused on team member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:
- Benefits (Medical /Dental/Vision)
- Paid Vacation
- Holiday Pay
- 401K with Company Match
- Recreation /Fitness Discounts
- Weekly Resort Prizes
- Career Development and Training Workshops
- FREE daily meal
- Internal Advancement
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