Job description

Empire Auto Parts is a leading provider of aftermarket collision auto parts to independent body shops, multi-shop operators, and dealer-operated body shops throughout the Northeast and Mid-Atlantic regions. Founded in 1985 and headquartered in Totowa, NJ, the company has over 30 locations and employs over 600 team members.

We offer our employees the opportunity to grow and thrive professionally, to contribute to the success of a dynamic fast-paced organization. Come grow with us and let us show you why Empire Auto Parts is a leader in quality and service in the aftermarket auto parts industry.

The Dispatcher is a key link between the company and our customer base of collision repair shops in the region. The Dispatcher coordinates and manages the schedules and logistics of drivers to ensure auto body parts are delivered in a timely manner. Dispatchers are the point of contact for drivers and have all the information needed to make deliveries.

Responsibilities:

• Coordinates routes and delivery times in the most effective manner
• Assigns vehicles, checks out drivers and distributes necessary paperwork
• Monitors driver progress and assists with problems as needed
• Assigns runs to drivers and adds to daily shuttle runs
• Checks for back-order items in sales program and matches items for delivery
• Communicates with all department to assure accurate and expedient cycling

Qualifications/Skills:

• Great attitude and personality
• Basic computer skills, with working knowledge of Microsoft Office
• Strong communication and problem-solving skills
• Strong attention to detail
• Must be able to react professionally in a fast-paced environment
• Ability to multi-task within heavy deadline
• Valid driver’s license
• Ability to operate company owned vehicle in a variety of weather and traffic conditions
• Willing to work a flexible schedule
• Good driving record/history
• High school diploma or equivalent is a plus
• Two years of dispatching experience is required
• Be at least 18 years old

What We Offer:

• Health, Dental & Vision Insurance
• Health Savings Account (HSA) with Employer Contribution
• Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
• 401K Retirement Plan with Employer Match
• Paid Training
• Paid Time Off
• Paid Sick Days
• Paid Holidays, Including 1 Floating Holiday (Your Birthday)
• Weekly Pay
• M-F work week; No weekends

Employee Perks:

• Casual Dress Code
• Teamwork Environment
• Fun Anniversary Party
• Free Company Apparel
• Free Parking
• Employee Recognition
• Free Company Apparel

Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.

* Empire Auto Parts participates in E-verify. Link: https://mandatoryview.com/?LicenceId=aff05aa0-caa9-49f7-803f-6dc96b954dd3&ProductType=OnlineApplicant&SubType=PG

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends
• Overtime

Experience:

• Dispatching: 2 years (Required)
• Customer Service: 1 year (Required)
• Multi-line phone systems: 1 year (Required)

Work Location: In person

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