Job description

Who are we looking for?
Front Desk Representative

Intrigued?! We LOVE this for you!
Are you looking to work in an ever-growing and evolving environment where you will be valued? At The Plastic Surgery Center and Rejuvenate Skincare and
Laser, we pride ourselves on employment growth and longevity. We want to provide you with endless opportunities to help you feel right at home with TPSC and RSL family!

The perfect Front Desk Representative to join the team: A dedicated, all-star team player!

We are looking for a Front Desk Representative who confidently demonstrates and promotes a strong commitment to providing the best possible experience for our patients. Someone who displays strong multi-tasking skills and brings a “can do” attitude to our team while working in a fast-paced environment!

A day in the life of a Front Desk Representative:
As a Front Desk Representative, you are responsible for always assisting patients, answering phones, directing call flow, and maintaining the schedule of daily appointments. The Front Desk Representative is responsible for completing all necessary front office daily paperwork.

Our dream candidate can execute the following abilities:
Front Desk Representative responsibilities:

• Sorting and filing of patient charts.
• Answering multi-phone line calls.
• Directing call flow.
• Taking payments.
• Reconciling daily ledgers.
• Handling company inquiries.
• Monitoring inventory of office supplies.
• Sorting and distributing mail.
• Direct the patient flow within your department.
• Operate as a hub for all patient appointments and interactions.
• Ability to work cohesively with others in a fast-paced environment.
• Oversee day-to-day operational functions.
• Provide exceptional customer service.
• Build and maintain rapport with patients.
• Miscellaneous administrative duties.
• Complete office administrative duties and communicate and coordinate to achieve success.
• Benefits & Perks?! What a bonus deal!
• Great culture with an amazing family-oriented feel.
• Generous competitive compensation: base salary + bonuses, depending on performance.
• Health Insurance (medical, dental & vision) paid by employer!
• Paid holidays and vacation days are included in your vacation hours!
• 401K Plan
• Profit Sharing
• Product and service discount!
• Discounted surgery
• What qualifies you?
• 1 to 2 years of experience
• Basic Microsoft Office skills (Word, Excel, PowerPoint, Outlook)
• Willingness to learn and use new computer programs/applications
• Ability to process data entry.
• Ability to pay close attention to detail with a high degree of accuracy.
• Ability to work quickly, accurately, and independently in a fast-paced environment.
• Advanced written communication skills.
• Experience interacting with customers/clients.
• Familiar with insurance procedures a plus.
• HS diploma or equivalent required.

This job description is not all-inclusive. In addition, The Plastic
Surgery Center reserves the right to amend this job description at any time.

The Plastic Surgery Center is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

We look forward to reviewing your application!

Job Types: Full-time, Temporary

Pay: $19.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Sacramento, CA 95825: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: One location

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