Job description
Start YOUR career with DHL today…
- Acknowledge customers and promptly address any inquiries or concerns (as well as via telephone)
- Prepare labels and documentation required for customers who want to send their international or domestic shipments with DHL
- Assist customers who need to drop off or pick up their pre-labeled DHL shipment
- Assists with operational procedures including sorting, shipment processing and documentation, manifesting, bagging, sending shipment status information as required
- Bilingual in Spanish a plus
- Able to work a full-time shift within business hours: Monday-Friday 10am-6pm and Saturday 11am-3pm
- HS diploma or GED required
- Generally 1-3 years of experience in an area of responsibility
- Intermediate service, production, or support role having greater responsibility to perform all (or most) of the standard work within the function
- Previous customer service experience preferred
- Strong computer skills required
- Exceptional ability to multi-task required
- Ability to work independently
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster
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