Job description

At LandCare, we’re passionate about creating meaningful environments for our customers and employees. Our teams make it happen with strong communication skills, service-minded work ethic, and most of all, teamwork.

We are a growing company with a footprint that spans the country:

• 4,000 employees coast to coast
• 62 locations in 25 states
• 25+ years in business
• $200M in annual sales

The IT Team enables business growth by providing a robust technical environment:

• 100% cloud-based enterprise systems
• 100% mobile devices

With a strong, stable foundation, we are looking for someone that wants to grow with us! Are you wildly curious about how technology and systems work? Do you possess a strong desire to collaborate with team members solving problems and implementing improvements? Do you like interacting and teaching others to perform their work more successfully? If so, we have a job opening that might be right for you.

This is a highly visible role that ensures that enterprise systems (ERP, CRM, payroll/HRIS, time and attendance, asset management, job costing) are meeting business needs. It requires someone that can wear many hats: analyst, developer, data wrangler, and all-around problem solver. A blend of technical, financial and communication skills will be necessary to complete tasks and interact with staff across a geographically dispersed organization. Candidates should be effective at multi-tasking and prioritizing their activities.

Overall Responsibilities

Support

• Respond to, prioritize, and resolve various end user submitted requests
• Monitor various systems/integrations, resolve issues, and reconciling differences
• Collaborate and work closely with end users, business stakeholders, and other IT staff

Administer

• Ensure end users have appropriate security access and roles
• Track planned system upgrades and develop an approach to test and implement changes
• Ensure data integrity within systems, integrations, and reports
• Assist in audits of existing IT controls

Build, Enhance, and Automate

• Design, test, and implement system improvements, reports, and integration data flows
• Maintain documentation related to the systems including administrative procedures, configurations, and end user guides
• Assist in researching new solutions

Empower

• Train new and existing end users on system capabilities

Our Technologies and Tools

Cloud-based enterprise systems including NetSuite (ERP), UKG (HR/payroll), Concur (T&E), Asset Insider (CAPEX) and Aspire (CRM and job costing). Use the tools within these systems to maintain and administer:

• User access and security
• Business automations and workflows
• Role-based dashboards
• Searches, reports, and analytics

Integration management and orchestration using cloud-based systems such as Informatica, Microsoft Power Automate, and Microsoft Azure Data Factory. Connect and transfer data to/from systems using the most effective technique available such as:

• Export/Import automation
• Web services (i.e., SOAP, REST)
• SFTP

No-code and low-code application development using Microsoft’s cloud-based Power Platform and Excel

Data warehouse built on Microsoft Azure SQL

Business Intelligence reports and dashboards using Microsoft Power BI and Cognos

Myriad of Excel spreadsheets that pull data from the above solutions

Education and Experience:

An associate degree with relevant IT and accounting/finance experience is preferred. We will also consider equivalent work/personal experience or other academic studies in lieu of a degree

Skills:

• Experience in finance or accounting is desired
• Customer Service Skills, including proactive communication and documentation
• Ability to foster a consistent integrative and cohesive system approach to support geographically dispersed end users
• Strong curiosity to delve into root cause analysis with ability to conceive and implement effective process improvements/solutions
• Ability to work independently as well as be part of a small, focused team
• Manage multiple, simultaneous projects and tasks
• Understanding of databases, data integration, imports, exports (i.e., SQL, Excel)
• Proficient in reporting across multiple platforms and systems
• Familiar with more advanced features in Excel:
• Data syncing from external systems
• Macros
• Pivot tables

Other:

Very light travel within the US to complete job assignments and attend conferences (<5%)

Benefits:

Besides the great team environment, we also have a strong benefits package for our team members:

• Team based profit sharing program
• 401K for all employees with 3.5% company match
• Medical, dental, and vision coverage
• Paid Time Off Policy + 9 corporate holidays
• Formal training and development program

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Frederick, MD 21703: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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