Job description
About GLS:
General Logistics Systems US, Inc is an established provider of time-critical package and freight shipping solutions that has been operating in more than 40 countries across Europe for over 30 years, generating annual revenue totaling well above $4 billion.
We've taken our unique but proven business model stateside, where we intend to shake up the market with a truly combined express parcel, premier less-than-truckload (LTL), dedicated and freight brokerage offering that's faster and more flexible than our competitors'.
We passionately believe that our success depends on our customers' success, which informs the 'why' and 'how' of everything we do. At this pivotal stage in our growth journey, we are looking for like-minded individuals to help us build a new kind of logistics company...one that makes customers' lives easier and plays an active role in their achievements.
Does this sound like you? If so, please apply to join GLS-US and keep an eye out for future openings as we expand!
Positions Summary:
The Logistics Coordinator will focus their time on supporting our sales department to fulfill new and existing customer's shipping needs and demand. You will be the operational support to the sales department - complete check calls and update all parties involved. Call/Post Loads to find carrier that meet requirements, get them set up and dispatched in a timely manner.
Essential Duties and Responsibilities:
Responsible to see that operations are always evolving. That all loads are continuously updated in the system and customer needs are communicated daily.
- Provide carrier support including: check calls, carrier set-up, carrier finding, etc.
- Foster growth in freight brokerage business through collaboration with customers and carriers with a willingness to do what it takes to ensure our customers' needs are met.
- Meet and exceed sales goals set by the Manager.
- Responsible to assist & maintain all new customers set forth by the Sales Manager.
- Develop your own set of profitable shippers and carriers, develop the need for more staff.
- Responsible to see that carriers assigned to customer loads are compliant with company standards and meet service standards.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Associates Degree preferred; High school diploma or general education degree (GED) required preferred A general understanding of overall freight movement.
Skills and Abilities:
- Highly effective phone and communication skills. Have the ability to be sociable and professional with all customers. Ability to read and interpret documents in English, such as computer reports and printouts. Ability to write and type correspondence and reports.
- The ability to interpret, analyze, and understand reports. Must have the ability to create reports based upon customers' needs. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
- Valid driver's License
- Must be self motivated, be energized, pleasant, positive personality and the ability to get along well with customers, co-workers, carriers and vendors.
- Have the ability to exude and display a professional and pleasant demeanor especially while speaking over the phone.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to sit; use hand to finger, handle, or feel objects, tools, or controls; reach with hand and arm, and balance. The employee is occasionally required to stand, walk, stoop, kneel, crouch, taste and smell. The employee must occasionally lift 25 pounds. Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is usually in a temperature-controlled office. The employee is occasionally exposed to outside weather conditions including wet/humid conditions, fumes and/or airborne particles, extreme heat. The noise level in the work environment is usually low to moderate.
EEO Commitment:
General Logistics Systems US, Inc. is an Equal Employment Opportunity (EEO) employer and is committed to a diverse workforce. We welcome all qualified applicants to apply to at GLS and we strive to select the best qualified applicant for each position in our organization. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. GLS complies with all laws and regulations relating to employment discrimination, and is always committed to doing what's right.
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