Job description

**NOTE: REMOTE APPLICANTS MUST STILL BE LOCATED IN NEW JERSEY**

Part-time Evening Receptionist (remote)

Resolution Point is seeking a Receptionist to help manage our clients and clinician's schedules on Tuesday and Thursday evenings from 4:30pm-9pm. Resolution Point provides company equipment and training.The receptionist is expected to perform a variety of administrative and clerical tasks. As a receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization, calling and verifying insurance benefits, coordinate front-desk activities including replying to voicemaiks and emails, distributing correspondences and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes clients positively, and executes all administrative tasks to the highest quality standards.

Responsibilities

• Welcome clients via phone
• Direct newand returning clients to the complany webiste for appointment requests
• Answer, screen and forward incoming phone calls and v oicemails
• Provide basic and accurate information via phone/email
• Update calendars and schedule meetings
• Keep updated records
• Perform other clerical receptionist duties such as filing and transcribing

Skills

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Proficiency with Mac/Apple Products
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree minimum; additional certification in Office Management is a plus

Hours

Tuesdays and Thursdays 4:30pm-9pm

***Mandatory monthly staff meetings every second Sunday of the month

Job Types: Part-time, Contract

Pay: $16.00 - $17.00 per hour

Schedule:

• 4 hour shift
• Evening shift

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
N/A Job is remote

Application Question(s):

• Do you have experience working with Mac/Apple computers and tablets?
• Would you be willing and able to cover weekend or other evening shifts in order to cover other receptionists who may request off from time to time?

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office: 3 years (Required)
• Customer Service: 3 years (Required)
• Receptionist: 2 years (Required)

Language:

• Spanish (Preferred)

Shift availability:

• Night Shift (Required)

Work Location: Remote

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