Job description

Sales Associate-40 Souder Road, Brunswick, MD
Part-time and Full-time

Positions available for full time/part time/. Sales Floor Associate. Preferred experience with construction, building, plumbing etc., and be able to lift 80 lbs. Candidate MUST BE ABLE TO WORK ALL FLEXIBLE RETAIL HOURS such as days/nights/weekends/holidays. Candidate must also be able to pass a drug test, background check, and a driving background check as well.

STARTING AT $12.50 AND UP per/hr depending on experience

Job Description:
General Summary: The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Essential Duties and Responsibilities: Include the following. Other duties may be assigned.

Customer Services

1. Provide a positive representation of Brunswick Ace Hardware

2. Proactively assist customers in solving problems.

3. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.

4. Possess a friendly outgoing demeanor; work well with customers as well as associates.

5. Ensure all calls are answered promptly, courteously and effectively.

6. Forward any customer complaint that cannot be handled to a member of management.

7. Possess strong product knowledge and knowledge of store layout and location of products.

8. Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations

1. Assist in creating a positive, professional and safe work environment.

2. Assist with receiving, checking in and stocking of merchandise throughout the store.

3. Assist with maintaining back stock levels.

4. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.

5. Assist with providing a clean and orderly sale floor.

6. Assist with merchandise resets through the store.

7. Provide assistance to Department Specialists, i.e. price changes, special orders.

8. Ensure signage is current throughout the store.

9. Operate forklift with proper training.

10. Communicate any Store Support Center issue to General Manager for follow up.

11. Communicate any merchandising, cost control or sales idea to Manager.

12. Be professional in appearance and actions.

13. Perform all other duties as assigned.

Education/Training: High School or GED equivalent.

Experience: Formal retail experience preferred.

Physical Demands: Standing, walking, lifting (up to 80lbs) and climbing.

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