Job description

Open Door is seeking a WIC (Women Infant Children) Nutrition Support Assistant for its Family Medical Centers in Sleepy Hollow and Ossining, NY sites. The WIC Nutrition Support Assistants will report to the WIC Program Director and will split time in Ossining, Mount Kisco and Sleepy Hollow, NY.

Responsibilities

• Provide information about WIC Program benefits, related services, and enroll eligible participants in the WIC Program to neonatal, pediatric, adolescent, and adult age group.
• Provide all relevant services and perform administrative tasks, as required, to achieve timely and efficient services and initial certification/subsequent certification processes for eligible participants including Non-Traditional Certification process when WICSIS is non-functional.
• Determine program eligibility by assessing participants’ income, categorical, residential qualifications, and collect information for a complete nutrition assessment including anthropometry procedure for participants and send the participant to the lab when hematology result is required.
• Complete participants’ information in WICSIS (WIC Statewide Information System) for Income, Category, Residential, and Maintain Nutritional & Behavioral Data.
• Provide participants with referral to health or community services when necessary.
• Promote outreach for potential eligible families to increase awareness of the WIC Program in the community.
• Adhere to National Patient Safety Goals as defined by the Joint Commission on Accreditation of Healthcare Organizations and the Open Door Family Medical Centers.
• Participate in multi-discipline team conferences and mandated training program by the State, Open Door and the WIC Program.

Requirements

• High school diploma or GED.
• Some college preferred.
• 1+ year customer service experience.
• Bilingual (English/Spanish).
• Ability to learn computer system and function in fast-paced, high public contact setting required.
• Outstanding written and verbal communications skills.
• Excellent in administration and follow-through.
• Ability to work in a culturally diverse patient and staff environment.
• Ability to work in a collaborative team-based care environment.
• Highly organized, flexible, and self-directed, able to multi-task.
• Responsive and comfortable working in a fast paced environment.
• Excellent judgment skills and ability to prioritize tasks.

There are many fantastic benefits to a career at Open Door Family Medical Centers. In addition to working to affect positive change in the health and lives of thousands of residents in Westchester and Putnam counties, Open Door offers its employees a stimulating, diverse and team-based work environment with comprehensive benefits including medical, dental, life insurance, flexible spending accounts, 403(b) and 401(k), generous paid time off, onsite Wellness facilities, and educational assistance. Aside from excellent benefits, we offer a competitive salary and annual bonuses based on patient care.
At Open Door, we enjoy working in a team-based, patient-centered environment and value the benefits of a diversified workplace that values our patients and the communities we serve. If you want to make a difference in the lives of thousands of patients in the health of our communities of Westchester and Putnam counties, and if the position speaks to your capabilities, experience and commitment to improve the health of our communities, please complete the online application, upload your resume and cover letter with salary requirements.

Qualified candidates will be contacted by phone and/or email.
Open Door is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $16.00 - $17.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Education:

• High school or equivalent (Required)

Language:

• Spanish and English fluently? (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

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