Full-Time Information Technology Specialist

Bank of Pontiac is seeking professional, motivated, customer-service driven candidates for our Full-Time Information Technology Specialist position at our main Pontiac branch. Bank of Pontiac opened its doors for business in 1947. We are a strong community bank offering a variety of financial services to both individuals and businesses for the people of Livingston, Grundy, McLean, and Tazewell counties and their surrounding communities. We believe in serving and reinvesting in our communities by supporting local schools, churches, clubs, and organizations. At Bank of Pontiac, we believe that “Together We’re Better.”

Our Information Technology Specialists are crucial in ensuring that our internal and external information systems remain operational and available to serve the customers and employees without fault. Information Technology Specialists are a vital link to providing excellent customer service and ensuring that Bank of Pontiac is meeting their financial needs.

Ideal candidates that would make great Bank of Pontiac Information Technology Specialists are individuals who are flexible, detail-oriented, and ready to meet the needs of any IT request to the best of their ability.

Our Information Technology Specialists must be community minded, collaborative, dependable, flexible, be an adaptive learner, as well as initiative-taking and be positive thinking.

Job Responsibilities and Duties:

• Perform routine installation, configuration, deployment, and regular monitoring of workstations, including management of the workstations at the Operating System level.
• Monitoring of the Bank’s IT Helpdesk and opening support tickets to assist computer users
• Day to day monitoring, maintenance, and upkeep of existing servers and all furnished property and equipment to include computers, and all ancillary devices.
• Work with managers to influence and negotiate process improvements with technology and process owners.
• Create, monitor, and maintain operation documentation.
• Monitor the status of all ongoing projects and provide guidance and direction to resolve any technical issues, problems, or conflicts that may arise.
• Adhere to Bank policies and procedures.
• Demonstrate the ability to make sound decisions based on Bank policies, knowledge, and experience.
• Perform all other duties as assigned.

Requirements:

• Minimum of a High School Diploma is required
• A high degree of experience with Information Technology equipment/systems
• Demonstrated work experience to project a professional image
• Excellent communication and interpersonal skills
• Provide exceptional customer service
• Ability to work independently and in a team-oriented environment
• Demonstrate regular attendance and punctuality
• High degree of confidentiality
• May be required to lift, move, mount, or store equipment weighing up to 80lbs.
• Strong communication skills
• Strong attention to detail
• Must utilize effective listening
• Ability to multitask
• Exceptional troubleshooting skills
  

Skills:

This is a full-time position working at our main Pontiac, IL location. This position will receive a competitive wage along with a full benefits package including health, dental, vision, and life insurance, 401(k) and generous paid time off.

If interested in this outstanding opportunity, please submit your resume by responding to this job posting!

At Bank of Pontiac, we believe that diversity fuels innovation. Bank of Pontiac is committed to equal employment opportunities, and we support an inclusive workplace where our members excel based on personal merit, qualifications, experience, ability, and job performance.